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One
of the most important features
of Business Director is the
way it allows you can manage your customers
data.
When
you have a customer on the
phone trying to order more
goods, or querying what they
have already ordered, you
need their data at your fingertips.
This
is where Business Director
comes into it's element. All
your customer's data is in
one place, which means you
can deal with any enquiry
quickly and efficiently, keeping the customer happy.
Through
Business Director's Customer
Management interface, you
will be able to view all your
customers details, there is
no need to search around for
a telephone number, or previous
orders the customer has made.
When
your customers call, you are
ready with all their information,
if they have a query on an
order, no problem, you can
view all their orders, new
and old.
Just a few of the features
available in this section
are:
- View all orders for
a particular customer.
- View Ledger (All financial
transactions) for a customer.
- View all Addresses
for the customer (Delivery
& Billing)
- Add Notes to the customer
- View Products attached
to orders
- View/Print Invoices
(Automatically generated)
- View/Enter delivery
details
As soon as you start using
Business Director your customers
are going to start noticing
the difference.
When they
call, your staff will be able
to give them an excellent
personal service and be able
to answer any query they have
immediately, as they will
have all their details to
hand.
At the very
moment your customer calls,
your staff will be able to
access up-to date information
about your customer, their
orders, your products, your
promotions, etc etc. All the
information needed to get
another order or just to keep
your customer happy.
"In todays modern world,
Business Director is invaluable
to any business."
Dan Clark
Popart4u
Screenshot of the Customer
Management section
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