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Every
business worries about security
and we take your data security very
seriously.
We take every step possible to ensure
that only authorized users can access
your data. Below are the main steps
we take to ensure your data cannot
be accessed by anybody but you. |
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SSL Encryption
Every time you
access Business Director, your data
is sent using SSL security, which
stands for Secure Socket Layers.
This ensures that every time you
log on and use the system your data
is being passed to and from the
server using the highest levels
of encryption.
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NOT JUST SSL Encryption
SSL is only part
of the story. SSL is only useful
in encrypting the data whilst being
transferred from browser to server.
Your customer data also needs to
be encrypted using different technology
once on the server, and this is
where most "secure" sites
are vulnerable.
We use secondary encryption for
data stored on our servers, as well
as dedicated firewall's to ensure
that your data remains safe. So
what might seem like a cheap SSL
solution using your existing host
is in fact likely to be a very insecure
method of managing your data.
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Secure Usernames and Passwords
You will also have
a secure login to your system, every
user has a username and password.
The passwords are stored encrypted
on our server, in a technique that
means they are unreadable and undecipherable.
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IP Address Blocking
Another of the many security measures we take is to limited IP
addresses.
Every time you access the internet
you are given an IP Address and
within your copy of Business Director you can either
grant or deny IP address access.
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Login Timeouts
After a time of
inactivity on an account the system
automatically logs the user out,
this means that on a shared computer
even if the user forgets to logout,
the system will do it for them.
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Section Privileges
You can grant or
deny access to every section of
Business Director.
If you have employees who only deal
with entering orders you can ensure
that that is the only section they
can gain access to.
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Fully Managed Cisco Firewall
All traffic from
the Internet is filtered by Cisco
hardware.
Unwanted and malicious traffic is
blocked at the network level, providing
protection from hackers, viruses,
worms and trojans.
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Security Patches & Hot fixes
We monitor news
and developments relating to the
software installed on our servers
and receive notification from vendors
as security vulnerabilities are
discovered.
This is a perfectly normal procedure
and ensures that the security you
receive is completely up to date.
Our engineers apply any needed patches
and take mitigating action where
necessary to maintain the integrity
of the servers.
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Monitoring & Tuning
Automated systems
monitor the availability of our
servers, alerting our engineers
immediately should a problem develop.
Server configuration will be optimized
for both performance and security.
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Technical Support
Our friendly and
knowledgeable experts are on hand
all day, every day, to solve your
problems and tend to your needs
by telephone or email.
Your calls will be always answered
by a real person, able and empowered
to deal with your enquiry.
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100% Uptime Guaranteed
We are not reliant
on any one company for our Internet
connectivity. Our data centers are
serviced by fibre from multiple
telecom's providers and all network
equipment is duplicated, enabling
us to guarantee and achieve 100%
uptime as part of our service level
agreement.
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Purpose Built Data Centers
Our servers are
housed in purpose built data centers,
benefiting from UPS and generator
power backup, strict environmental
control and high levels of security.
Click here for more information on the secure data centre
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Data Backup
Our servers include
hardware based disk mirroring (RAID)
providing protection against hardware
failure.
We also will backup your database
for you on a regular basis.
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Guarding against Keyboard Tracking
We have an extra
line of security you can use in
your system to prevent Keyboard
Tracking.
Keyboard Tracking is the process
where a hacker will put a virus
on your computer that makes a log
of all the keyboard strokes you
make. We have incorporated this
extra line of security to guard
against this kind of attack and
it comes in the form of a set of
drop down select boxes which you
have to enter a secret code specifically
allocated for your company. As you
need to select the code with a mouse
the code is not logged by the virus
and a hacker cannot gain access
to your sensitive data.
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